Tag: customer experience

Customer Experience Is Business Gold

Have you ever heard the phrase “the customer is always right?” Well, when it comes to the customer experience, that statement is quite true. The customer’s perspective is their experience. That experience can easily make or break a business in the customer’s eyes. Some business owners would disagree, I mean […]

Business Secrets To Myers-Briggs And Customer Service

Myers-Briggs is a very powerful tool for any business to ensure that their customers enjoy the best possible service they can provide. Here is a quick 5 minute webinar that I did through Cranberry.com to teach business owners about how Myers-Briggs Type Assessment and training their staff to interact with customers in […]

How Myers Briggs Highlights The Importance of Customer Service in Retail!

Myers Briggs is a personality type assessment that businesses like Disney and General Motors have used for decades with their employees. Myers Briggs was created by a mother daughter duo, Isabel Myers and Katherine Briggs, who developed the assessment based off of Karl Jung’s psychology. What makes Myers Briggs so […]

5 Reasons Your Business Should Care About Location!

Your business location can be vital to your business’ success, even if you are a service company! What makes your location so important? Well the location is, contrary to popular belief, a marketing term describing the spot a business is located. Your location can make or break your business, regardless […]

3 Reasons Your Business Location Matters!

Everyone says it, “Location, location, location”, but why is it location that matters so much? Regardless of what industry your business is in it is the location of your company is very important to your business’ success. This makes perfect sense for companies who sell specific products, but it is also […]